Due to system maintenance, CalGenetic Portal will not be available on the following dates: 10/12/2024, 12/07/2024, and 01/25/2025.

Effective immediately, we are updating our process for mailing non-urgent paper test results due to an unforeseen conflict/contract termination with our print vendor. There will be delays in the mailing of hard copies of results for both Newborn and Prenatal Screening Programs. Communication of all positive and urgent cases to providers is unaffected by this issue, and continues to take place through the area service centers (ASCs) or case coordinator centers (CCCs). Here’s what you need to know:

1.Newborn Screening Results:

• Hospitals and facilities can elect to receive newborn screening results electronically by establishing a dedicated email address to receive the NBS results. To participate, please email nbs@cdph.ca.gov to receive an application and instruction guide.

2.Prenatal Screening Results:

• Manual/Two-Page Requisition Form Orders: Paper result mailers will continue to be sent for Prenatal Screening orders placed using manual or two-page requisition forms.
• CalGenetic Portal Orders: For providers who placed orders through the CalGenetic Portal, results will be available electronically as soon as they are ready. However, paper results will not be mailed for the foreseeable future.

Thank you for your understanding during this time. If you have any questions, please reach out to our support team.